Refund policy
Effective: August 2026
We want you to be clear about what happens to fees you pay us. This policy sets out when a refund is available and how to request one.
Before work begins
If you cancel an engagement before we have started work or incurred any third-party cost, the full fee is refunded to the original payment method.
After work begins
Once document collection, record searches or drafting has started, fees are refunded on a pro-rata basis for the stages not yet completed. Amounts already paid to government offices, advocates or surveyors on your behalf are non-refundable.
Non-refundable items
The following cannot be refunded once incurred.
- Stamp duty, registration charges and other statutory fees.
- Encumbrance certificate, certified copy and record retrieval charges.
- Completed reports that have already been delivered to you.
How to request a refund
Email us with your name, phone number and the service reference. We acknowledge refund requests within 3 working days and process approved refunds within 7 to 10 working days.
Service issues
If you are unhappy with the quality of a delivered report, tell us within 15 days. We will review the matter and, where the shortfall is on our side, rework it at no cost or refund the affected portion of the fee.
Contact us
Sahi Title Pvt. Ltd., Hyderabad, Telangana. Email sahititleofficial@gmail.com or call +91 75695 36010.